Privacy Policy
Effective date: October 31, 2026 | Last updated: October 31, 2026
Who We Are and What This Policy Covers
United Auto Collision is operated by United Auto Collision, Inc. In this Privacy Policy, “we,” “us,” and “our” mean United Auto Collision, Inc. “You” means a person who visits or uses https://unitedautocollisionglendale.com (the “Site”).
This Policy explains what personally identifiable information, along with other personal information, we collect through the Site, how we use it, the circumstances in which we disclose it, the choices available to you, and how to contact us about our privacy practices. It applies to the Site and other online services that link directly to this Policy. It does not apply to third-party websites or services that have their own privacy policies.
Personal Information We Collect
Information You Provide Directly
The Site has no contact form, account sign-up, or email subscription. If you contact us by telephone or in person, we receive the information you provide and the number you call from.
Information Collected Automatically
When the Site loads or you interact with it, we, along with the service providers used on the Site, may automatically receive technical and usage information. Depending on the tools enabled, this may include your IP address, browser type, device type, operating system, approximate location derived from IP address, referring page or website, pages viewed, time of access, links or buttons used, cookie or similar identifiers, and information about how you interact with the Site.
Some of this information is recorded in routine server, security, or diagnostic logs used to deliver, secure, and troubleshoot the Site. Other information may be collected through cookies, pixels, tags, scripts, local storage, or similar technologies. Technical information can be personal information even when it does not include your name.
Sources of Personal Information
We collect personal information from the following sources:
- you, when you contact us or otherwise provide information;
- your browser or device, through ordinary web requests, server logs, cookies, pixels, and similar technologies;
- service providers and contractors that help us operate, secure, analyze, communicate, or otherwise support our business.
How We Use Personal Information
We use personal information for the following purposes:
- responding to inquiries, requests, estimates, and customer-service communications;
- providing requested services and administering customer relationships;
- operating, maintaining, improving, securing, and troubleshooting the Site or our services;
- understanding Site traffic, performance, and how visitors use the Site;
- detecting fraud, abuse, security incidents, and technical problems;
- complying with legal obligations, as well as protecting our rights, users, property, and security;
- other disclosed purposes that are compatible with the context in which the information was collected or otherwise permitted by applicable law.
Cookies and Similar Technologies
The Site does not set analytics or advertising cookies of its own. Embedded content from third parties, described below, may use cookies or similar technologies such as pixels, tags, scripts, and local storage. These technologies may support functionality, remember preferences, protect security, measure traffic and performance, or enable embedded content.
Your browser may let you block or delete cookies. Blocking some technologies may affect Site features.
Third-Party Services Used on the Site
We use third-party providers to perform functions for us or provide features on the Site. Depending on the service, a provider may receive technical information automatically when its technology loads, or information we provide so it can perform services for us.
Website Hosting and Infrastructure
Our website hosting, content-delivery, security, or infrastructure providers process technical information needed to deliver the Site securely, including IP addresses, request information, and server or security logs. Provider(s): Cloudflare.
Google Maps
The Site embeds Google Maps. When a map loads or you interact with it, your browser may connect directly to Google, which may receive technical information such as your IP address, browser/device information, and information about the request or interaction. Google handles that information under its privacy policy: https://policies.google.com/privacy.
How We Disclose Personal Information
- Service providers. We disclose information to providers that host, secure, maintain, analyze, communicate for, or otherwise support the Site and our business, to the extent needed for their services.
- Legal and safety purposes. We may disclose information if reasonably necessary to comply with law or legal process; protect rights, safety, and security; investigate fraud or abuse; or enforce agreements.
- Business transactions. If the business is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.
- At your direction or with your consent. We may disclose information when you direct us to do so or otherwise consent to the disclosure.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to respond to inquiries, provide services, maintain business or tax records, resolve disputes, enforce agreements, comply with legal obligations, and maintain security. Retention periods vary depending on the type of information, why we collected it, how long it remains useful for the stated purpose, and applicable legal requirements.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. The safeguards used depend on the nature of the information and the risks involved. No website, network, transmission, or storage system can be guaranteed to be completely secure.
California Do Not Track Disclosures
Do Not Track Signals
Some browsers can send a “Do Not Track” (DNT) signal. There is no single, universally adopted standard for how websites must interpret DNT. The Site does not change its behavior in response to a DNT signal unless applicable law requires otherwise.
Global Privacy Control (GPC) and similar opt-out preference signals. The Site does not currently respond to GPC signals.
Third-Party Tracking Over Time and Across Services
The embedded-content services described above may collect information about your online activities over time and across different websites or online services. That collection is subject to each provider’s own technologies, account settings, and privacy practices.
Reviewing or Requesting Changes to Information
If you would like to review or request a change to personal information you provided to us and that we maintain, contact us by telephone or by mail at the address below. We may need to verify your identity before acting on a request and may retain information where permitted or required by law.
Children’s Privacy
The Site is intended for a general or adult audience seeking our services and is not directed to children under 13. We do not knowingly seek to collect personal information from children under 13 through the Site. If we learn that personal information from a child was collected in circumstances that require deletion or parental consent, we will take appropriate action. If you believe a child has provided personal information through the Site, contact us using the information below.
Changes to This Policy
We may update this Policy from time to time. When we do, we will post the revised version on this page and update the “Last updated” date above. If we make a material change, we will also post a notice on the Site’s homepage for at least 30 days.
Contact Us
United Auto Collision, Inc.
5938 San Fernando Rd, Glendale, CA 91202
Phone: (818) 240-5580
Privacy contact or request method: telephone, or mail to the address above
Questions about this Policy or our privacy practices may be directed to the contact information above.